FAQs

When planning an event there will always be a number of questions that need to be answered. To save you the time and concern we have put together a list of answers to the following popular questions.

How does the pricing work?

You are charged for a 3 day rate (72 hours), unless otherwise agreed. Additional periods are available at 25% surcharge per day. Hire rates are inclusive of VAT, 10% of the Marquee Hire Price will be charged for hard standing kits. (Marquees erected on hard surfaces).

Back to top

How and when do I pay?

We accept cash and cheques made payable to All About Marquees. A 40% deposit is required to confirm any booking. This is deducted from the final bill and is non-refundable.

Back to top

When should I make my reservations?

Please book as early as possible. Especially for the busy summer and Christmas periods. We reserve the right to add a premium for orders received less than 7 days prior to an event. When hiring a marquee we recommend that you allow at least one day before your event starts for erection and installation.

Back to top

What about changes in my order?

Additions are welcome subject to availability. Small deletions/alterations prior to delivery, except marquees, can be accommodated and may be subject to a charge.

Back to top

Is there a charge for delivery and collection?

Rates for delivery and collection will be quoted when you make you enquiry. Specific rates may apply dependent on size and location of event.

Back to top

What type of service can I expect when the van arrives?

Our standard delivery/collection includes the erection and striking of your marquee, furniture will be dropped and stacked in a mutually convenient place. We can provide a set up service at an extra cost, please state if this is required when placing your order. If you have booked a marquee our staff will erect this and hang linings, lay flooring and install any staging, lighting or heating. We do recommend that there is someone available to meet our staff on arrival. This ensures that the marquee(s) are positioned correctly and you are shown how to operate any equipment.

Back to top

What is my responsibility for equipment return?

On collection tables and chairs should be knocked down, and any linen placed in the bags provided. All litter is expected to be removed from the marquee prior to collection. A cleaning service is available on request.

Back to top


What happens if something is broken damaged or missing?

We do charge for missing, broken or damaged items. All equipment is the responsibility of the hirer for the duration of the hire period. Be sure equipment is secured when not in use and protected from weather.

Back to top

Insurance?

Full liability insurance cover, excluding £500.00 policy excess, is available at 5% of hire charge. This charge will be automatically added for all marquee hire orders. Please note, however, although we strongly recommend that you take out this insurance it is not compulsory. You may request that it be deleted from your order beforehand if you feel that it is not needed but you should be aware that you are fully liable for any damage incurred.

Back to top

How will I be charged for fuel that I have used?

A full cylinder is provided with each of the patio heaters and is included in the hire price. Any additional fuel that is required will be agreed prior to the event. All generators will be supplied fully fuelled and will need to be returned the same way. Alternatively, a charge will be made that reflects the current price per litre for replenishment and will be billed to the hirer after the event.

Back to top

What are the sizes and capacities of the marquees?

The marquee sizes and their capacities can be found listed here.

Back to top